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Our Commitment to Privacy

Dotcom Wine and Spirits is dedicated to protecting your privacy as a visitor to our web site at http://www.dotcomwines.com. We take the issue of privacy very seriously and value the trust you place in us each time you use our services and access this web site. This privacy notice describes the practices and policies we have put into place to safeguard your personal information that may be gathered and used as you visit our web site.

The policy may change from time to time so please check back periodically. If you have any questions about our privacy policies, we encourage you to contact us at info@dotcomwines.com.

Why Do We Collect Information?

Dotcom Wines collects information on this web site as outlined in this privacy notice.

What Information Do We Collect?

Automatic Collection of Information:
If you do nothing during your visit but browse through the web site or download information, our system will automatically gather and store certain information about your visit. This information does not identify you personally and is used in an aggregate way to help us improve our web site and tell us the number of visitors to our site each day.

Our web server automatically collects and records the following information:

  • The visitor's domain name and e-mail address, when possible
  • The visitor's domain name, but not the e-mail address
  • The visitor's IP address
  • Aggregate information on what pages are accessed
  • The name and release number of web browser software used
  • The operating system used
  • Date and time you access our site
  • The address of the web site that linked to us (referrer URL)
Order-based Collection of Information:
When you place an order on our site you will be asked for personal information such as your name, email, mailing address, telephone number, and credit card information. This information is used ONLY for the purpose of processing your order.

How Do We Use the Information We Collect?

The information we gather automatically and with your permission during your visit to our web site is used in the following ways:

  • Monitor, review, measure, and analyze web site utilization
  • Modify and enhance the web site
  • Improve the content and design of our web site
  • Determine the need for new programs and services
  • Respond to your requests
  • Customize the content and/or layout of our page for each individual visitor
  • Monitor and improve our customer service efforts
  • Study general usage habits and demographic information for our own marketing research purposes
  • Distribute news and other information requested by web visitors
  • Notify visitors about updates to our web site
  • Determine the effectiveness of special promotion and marketing programs
  • Contact consumers for marketing purposes

Do we share our information with any other organizations?

The personally identifiable information gathered during your visit to this web site is not shared with any organization for any purpose.

Our Use of Cookies

Many web sites now use "cookies" to provide useful features to their visitors by providing customizable and personalized services.

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. For example, a web site may use cookies to store and sometimes track information about you, your preferences, or the pages you last visited.

Your browser software can be set to reject all cookies, or to ask you if you would like to accept or decline a cookie from a particular site before it is set. Most browsers offer instructions on how to reset the browser to reject cookies in the Help section of the toolbar. You should know, however, that if you reject a cookie, certain functions and conveniences of a site may not work properly.

We only use session cookies on our web site which do not store any personal identifying information on your computer. These cookies are used only to identify you when purchasing products and are not stored on your machine after you exit our site. 

Our Children's Privacy Policy

Our site does not feature information and services of interest to children or anyone under the age of 21.

Security of Communications

We recognize that many people are concerned about the privacy and protection of information as it is transmitted over the Internet. You should keep in mind that the possibility exists for unauthorized individuals to intercept any email message you send over the Internet. In some cases, information can be encrypted (scrambled or encoded) to make it very difficult to read if it is intercepted during communication. Certain technology and practices allow web sites to provide an increased level of security for your personal information when appropriate.

We use the following practices on our web site to enhance the level of security for communication and the transmission of personal information:

  • We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site
  • We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you may provide.
  • We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site

E-Commerce and Online Shopping

Purchasing items over the Internet usually requires you to provide your personal identifying information and credit card information on a web site. Many people have become accustomed to on-line commerce as a time-saving and useful convenience. There are a number of practices that can make providing your sensitive credit card information more secure and therefore make you feel more comfortable about doing so.

We do process credit card payments for merchandise, or services on our Web site. We have the following e-commerce practices:

  • When processing your credit card payment, we will ask for the card type, number, expiration date, and your card's billing address.
  • We will transmit credit card numbers in an encrypted format using industry-standard, SSL (secure socket layer) encryption.
  • We will keep this information in the strictest confidence and will make every effort to maintain the privacy and security of the information at all times.

Changes in Our Privacy Policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we have the following practices:

  • We will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our web site periodically.